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Services

Installation
Installation is carried out by highly-skilled staff of our company. Installation of a shower cabin will be done professionally, and customer will have no problems whilst using it.
It is important to meet all requirements with regard to the installation location:
- preparation of location for installation of the tray
finishing works in the room should be completed;
the location should be clean from construction waste and other dirt;
the floor should have strong, flat and integral coating without any bulges and borders;
the outlet pipe of a 40 mm or 50 mm diameter  should be sloped at an angle of at least 2 degrees (see. drawing);
upper level of sewage pipe should be lower the tray level (see. drawing).
- preparation of the place for cabin, niche door and rectangular shower curtain installation;
finishing works in the room should be completed;
the surface should be clean from construction waste and other dirt;
the walls should be straight, strictly vertical with no slopes;
there should be no bulges and borders in the installation area.
- preparation of location for installation of the shower curtain of oval symmetric and asymmetric shapes;
a shower curtain is produced within 14 days;
the bath dimensions measured by technicians or a bath drawing is required;
the technician’s  visit for taking measurements costs RUR 200.
In case the installation location is not ready resulting in impossibility to install the product, customer compensates RUR 500 for the technician’s visit, prepares the location and calls the technician again.

Service
GuteWetter maintains service of its products. Using the phone number of the authorized service you can always call for a technician to replace wear parts (seals and gaskets) and after-sale repairs in both warranty and non-warranty cases. Within the warranty term the buyer has the right for malfunction repair due to the factory defect for free. Preventive maintenance is not covered by warranty.
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